Deposits and reducing no-shows

No-shows can be frustrating and costly for bridal stores. Taking deposits is one of the most effective ways to reduce missed appointments and protect your time.

Why deposits matter

When a bride pays a deposit, they are far more likely to attend their appointment. It also sets a clear expectation that your time is valuable.

Deposits can help you:

• Reduce no-shows
• Improve attendance rates
• Protect your time and resources
• Create a more committed customer journey

How deposits work on Revide

At the moment, deposits are handled through your existing booking system.

If you’re using a platform like Acuity Scheduling, any deposit settings you’ve already configured will apply to bookings made through Revide.

This means:

• You control whether deposits are required
• You set the amount and terms
• Payments are handled within your booking system

Revide does not currently manage deposits directly — it works alongside your existing setup.

Choosing the right deposit amount

There’s no one-size-fits-all approach, but many stores choose a small, manageable amount that encourages commitment without creating friction.

The goal is to:

• Encourage attendance
• Keep booking easy
• Maintain a positive experience

Communicating deposits clearly

Make sure your deposit policy is clear to brides when they book.

This includes:

• Whether a deposit is required
• The amount
• Whether it is refundable or transferable

Clear communication builds trust and avoids confusion.

Need help?

If you’re unsure how deposits are set up in your booking system or want advice on what works best, just reach out — we’re happy to help.