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I want to delete my store's profile
We're sorry to hear that you're thinking about leaving Revide.
Before deleting your profile, it's worth knowing that there are several options available depending on what you'd like to achieve.
I just want to stop receiving enquiries
No problem.
Your store can be hidden from brides, preventing new enquiries and bookings while preserving your existing data and conversations.
This is often the best option if you're taking a break, moving premises or simply not ready to use Revide right now.
I want to pause my account
We can help with that.
If you'd like to temporarily step away from Revide, our team can work with you to ensure your profile and information remain safe should you wish to return in the future.
I want my profile permanently removed
If you'd like your store profile permanently deleted, please contact the Revide team at:
We'll be happy to discuss your request and help you through the process.
Why do I need to contact support?
Store profiles, conversations and booking information can be valuable, and we want to make sure that nothing is accidentally lost.
Speaking with the team allows us to:
- confirm the request
- explain the available options
- protect against accidental deletion
- ensure the process is handled correctly
We'd love your feedback
If there's something we could have done better, we'd genuinely love to hear from you.
Questions, suggestions and feedback help us improve Revide for the entire bridal community.
Need help?
Whether you'd like to hide your profile, pause your account or permanently remove your store, we're here to help.
Simply email support@revide.xyz, and we'll aim to respond within 24 hours, if not sooner.