What happens after I send an appointment request?

Once you've sent an appointment request, the store will receive it and be able to review the details.

From there, the next steps are simple.

Your request has been received

As soon as your request is submitted, it will appear in the store's Revide Messages.

You'll also be able to view the conversation and keep track of any updates.

When will I hear back?

Every store works a little differently.

Some stores may confirm appointments straight away, while others prefer to personally review requests before confirming.

Don't worry — this is completely normal.

Can I message the store?

Absolutely.

You can continue the conversation through Revide and ask any questions you may have.

Keeping communication in one place helps make your dress journey simpler and more organised.

What happens when my appointment is confirmed?

Once the store confirms your appointment, you'll receive an update and be able to view the details of your booking.

Depending on the store, you may also receive additional information to help you prepare for your visit.

What if I change my mind?

That's okay.

Wedding planning can be busy and plans sometimes change.

If you need to rearrange or cancel your appointment, simply let the store know as soon as possible.

Relax — you're in good hands

Finding your dress should be exciting, not stressful.

Once you've sent your request, the store will take it from there and help guide you through the next steps.

Need help?

Aurelia, Revide's bridal industry support concierge, is always here to help with appointments, bookings and everything in between.

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